Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing TruWorker.com’s employer packages. We strive to provide valuable recruitment solutions tailored to your hiring needs. This Refund Policy outlines the terms and conditions under which refunds may be offered for employer package purchases.

All payments for employer packages, including job posting credits and subscription plans, are final and non-refundable once the transaction is completed. By purchasing a package, you acknowledge and agree that we do not provide refunds for any reason, including but not limited to lack of usage, change of hiring plans, or dissatisfaction with results.

Exceptions may be considered only in rare situations where a technical error on our part prevents delivery of the service you purchased. If you believe you are entitled to a refund due to a technical issue, you must contact our support team within 7 days of the purchase date at mail@truworker.com with your order details and a description of the issue. TruWorker.com will review such requests on a case-by-case basis and may, at our discretion, offer a partial refund, credit toward future services, or an alternative solution.

Refunds, if approved, will be processed through the original payment method within 14 business days. TruWorker.com reserves the right to modify this Refund Policy at any time. Continued use of our services after changes indicates acceptance of the revised terms.